Privacy Policy

Privacy Policy

Introduction

Welcome to https://vehicle-lien-sale-value-assessment.dmv-california.com (referred to as “we,” “us,” or “the Company”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information about our users in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our website, applications, services, and products offered through https://vehicle-lien-sale-value-assessment.dmv-california.com, including any related mobile or desktop platforms. Please note that this policy does not apply to third-party websites, apps, or services accessed through links on our platform, as they have their own privacy policies governing data collection and use.

Processing Activities

This policy outlines our practices when users:

  1. Use our applications and services as an authorized user.
  2. Visit any of our websites linked to this Privacy Policy.
  3. Communicate with us via newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect several types of personal data, including:

  • Account Information: This includes user names, email addresses, and passwords used to access our services.
  • Payment Information: Details related to payment methods used for purchasing our products or services.
  • Financial Information: Data about your financial status, which may be collected when you use our financial assessment tools.
  • Purchase Information: Records of your purchases, including products and services acquired through our platform.
  • Mobile Device Identifiers: Unique identifiers from your mobile device to provide personalized experiences.
  • Location Data: Information about your geographical location when using our services.
  • Feedback: Responses and comments you share with us to improve our products and services.
  • Social Media Information: Details obtained through social media platforms when you connect or interact with us on these networks.
  • Product Information: Data related to the products or services you use, including preferences and interaction patterns.

We gather this data from various sources, such as user input forms, account settings, online interactions, analytics tools, and third-party service providers.

Cookies

We use cookies to enhance your experience on our platform and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website and services. They allow us to remember user preferences, ensure secure log-ins, and provide personalized content.
  • Preference Cookies: Used to store user preferences, such as language settings, display options, and ad personalization.
  • Analytics Cookies: Enable us to analyze user behavior on our websites and applications, improving overall performance and user experience.

Users can control non-essential cookies through our Cookie Manager, providing transparency and choice regarding data collection.

Retention and Deletion

We retain personal data only for as long as necessary or required by law. The specific retention periods vary based on the type of data and the purpose for which it was collected:

  • Financial records and transaction data are typically kept for a period defined by tax laws.
  • User accounts remain active until deactivated by the user or until we permanently delete them at your request.
  • We may store some data, such as aggregated analytics, indefinitely to improve our services without directly identifying individuals.

Once the retention period expires or when you request deletion, we take reasonable steps to securely delete or anonymize the data so that it cannot be used for any purpose.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Employing encryption protocols during data transmission and storage.
  • Utilizing secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that a user is under 18, we will take steps to delete any associated data from our systems.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and Rectification: The right to access and correct the personal data we hold about you.
  • Erasure (Right to be Forgotten): In some cases, you can request the deletion of your data.
  • Restriction: Limiting the use or processing of your data under certain circumstances.
  • Data Portability: Obtaining a copy of your data in a structured format for reuse across different services.
  • Objection and Non-Discrimination: Objecting to the processing of your data and being free from discriminatory actions.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests as quickly as possible, adhering to applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, with updated revision dates reflected at the top of this page.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please contact us:

We value your trust in our commitment to protecting your privacy.